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12 posts

Conversation Library: Deep Dive into Integration Points, Architecture, and Role in Journey Orchestration

A Conversation Library serves as the intelligent content management hub in modern journey orchestration platforms, acting as a repository of pre-built conversational assets that can be dynamically retrieved and personalized for customer interactions. Understanding its integration points and architectural requirements is crucial for implementing scalable, enterprise-grade customer experience solutions.

Wow - I Made This!

So far, this journey has been a rocky one. but here I am a few days later and 0 lines of code written (other than the occasionally obscene yelling), I've got me a working blog site, a decent automatic code deployment pipeline, and using deno, mongodb, and preact to boot. Starting out small but this could be the start of something grand...